Skills & Competencies for Operations Director
Operations Director job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Operations Director
Directs and oversees an organization's day-to-day operations, typically through subordinate operations managers.
JOB RESPONSIBILITIES for Operations Director
Implements operational policies, objectives, and initiatives. Executes operating plans and tactics to attain short- and long-term financial and mission-critical operational goals. Evaluates and optimizes current and proposed operational systems and procedures to gain efficiencies and to minimize risk. Ensures compliance with standards and regulations. Monitors financial and operational metrics to measure achievement of organizational objectives.
Operations Director SALARY RANGE
BASE 50%
$192,119
TOTAL 50%
$237,505
Job Level
M04
Job Code
EX05000343
Education/Degree
Bachelor's Degree
Reports To
Top Management
Operations Director Skills and Competencies List
1 hard skill or competency (industry competency) for Operations Director
1
Industry Competency –
Value Stream Mapping
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes Value Stream Mapping (VSM) purpose and benefits in a manufacturing environment.
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Level 2 Behaviors
(Light Experience)
Identifies and minimizes critical bottlenecks within existing production for increased process efficiency.
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Level 3 Behaviors
(Moderate Experience)
Investigates collected data on manpower, machines, and products to determine waste.
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Level 4 Behaviors
(Extensive Experience)
Monitors all activities in value stream mapping to identify key opportunities for performance improvement.
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Level 5 Behaviors
(Mastery)
Develops solutions to minimize waste and pain points for increased productivity.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
5 general skills or competencies (Job family competencies) for Operations Director
1
Job Family Competencies –
Metrics Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Describes the business' key metrics pivotal to maintaining an efficient operation.
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Level 2 Behaviors
(Light Experience)
Conducts proactive and effective pipeline management to ensure that metrics are met.
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Level 3 Behaviors
(Moderate Experience)
Manages key performance indicator metrics program that interfaces with quality management review.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the monthly quality management metrics.
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Level 5 Behaviors
(Mastery)
Drives continuous improvement regarding metrics management.
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2
Job Family Competencies –
Operations Management
Proficiency Level -5
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
16 soft skills or competencies (core competencies) for Operations Director
1
Core Competencies –
Business Acumen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and explains the financial aspects of a business initiative to different teams.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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2
Core Competencies –
Business Performance Management
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains the integral role business performance management plays in an organization.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles BPM-based data about our organization for quantitative information.
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Level 3 Behaviors
(Moderate Experience)
Encourages staff to create alternative ideas or solutions after an unsuccessful initial approach.
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Level 4 Behaviors
(Extensive Experience)
Manages the dashboard displaying the business performance via reports, KPIs, and other indicators.
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Level 5 Behaviors
(Mastery)
Drives the optimization of performance reporting structures and repeatable processes.
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3
Operations Director
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Operations Director
Proficiency Level - 4
5
Competency for -
Operations Director
Proficiency Level - 5
Summary of Operations Director skills and competencies
There are 1 hard skills for Operations Director, Value Stream Mapping.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
5 general skills for Operations Director, Metrics Management, Operations Management, Inventory Management, etc.
16 soft skills for Operations Director, Business Acumen, Business Performance Management, Financial Acumen, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Operations Director, he or she needs to be skilled in Business Acumen, be skilled in Business Performance Management, and be skilled in Financial Acumen.
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